Testimonial – Vetsec helps The Royal Veterinary College Answer Calls Six Times Faster
The Queen Mother Hospital is the small animal referral centre for the Royal Veterinary College, which has been working with Vetsec since a successful trial in March 2015. During this trial, in which Vetsec took over call answering and overflow call services, Vetsec reduced waiting times by more than 80%. Replacing the existing queuing system, […]