When a beloved pet is injured or ill, it’s a worrying time for any pet owner.

Juggling the influx of patients in your waiting room with the constant calls from concerned owners can be challenging, especially when deciding upon who is seen or spoken to first. Unanswered calls, a constantly engaged ring tone or a receptionist who is trying to deal with a dozen calls and patients at once can only add to the stress.catphone

Vetsec can provide the answer to this problem and transform your practice with our services; allowing you to prioritise and take care of everything and everybody simultaneously. Provided by your dedicated team of Virtual Veterinary Receptionists, your calls will be answered in your practice name within seconds and we can efficiently deal with enquiries, appointment requests and repeat prescriptions. Anything urgent can be transferred through, while we take care of your customers and their needs.

Open seven days a week, and available out of hours or to cover overflow periods, your Vetsec Virtual Veterinary Receptionists will ease the pressure on your staff and your patients. Our services are flexible and you only pay for what you need.

If you want to give your customers peace of mind that their pet will be prioritised in their time of need, give Vetsec a call today on 0333 800 0025 or email us at mysec@vetsec.co.uk to find out more