“Are you leaving your vet clinic waiting room fighting like cats and dogs?”
It is a familiar sight for a veterinary practice to see a waiting room full of assorted animals who don’t necessarily get on.
Why you should use a veterinary answering service
A veterinary answering service helps your clinic maintain a professional first point of contact for new patients and their owners, in turn helping to maximise new patient enquiries. Callers will think they’ve reached our in-house reception team, allowing you to provide a consistent, seamless service that isn’t dependent on in-house working hours or staff absences.
Every call answered professionally in your practice name within three rings – no more engaged tones or voicemail messages driving your customers to your competitors
Your Vetsec Virtual Veterinary Receptionist can also provide back office support – manage appointments, take repeat prescription requests and deal with non-urgent enquiries.
Provide a professional public image for your practice, even during busy periods
* Figure based on Association of British insurers news release stating that the average UK vet bill is over £300 – One billable appointment per week = 15,600 per year https://www.abi.org.uk/News/News-releases/2013/06/Insurers-pay-out-over-1-2-million-every-day-to-cat-and-dog-owners